“Hi! I need to know who did my husband’s physical therapy appointment this morning so I can find out if he was able to walk further today.” It seemed like such a simple request. I had finally learned that I was allowed to venture up the hall to the nurses’ station to ask questions. The … Continue reading Neighbors Should Talk to Each Other
Wouldn't it be lovely, I often think to myself, if I could log on in the morning, perhaps from home while having my first cup of coffee, to see how my husband slept last night at the rehab facility? What a delight it would be to see what he had for breakfast, and whether he … Continue reading Is That Too Much to Ask?
Well! That was a quick week. The first notice of non coverage was received on 6/25, sixteen days after the transfer from the hospital to the SNF (Skilled Nursing Facility) for rehabilitation. It might seem a bit optimistic to think that someone with multiple medical problems who was admitted unable to walk or speak a … Continue reading The Weekly Panic Update
Rule #1: Never follow the rules - at least not without further investigation. Everyone is friendly and pleasant, anxious to let you know that everything that needs to be done for your loved one will be handled by the facility. If outside medical appointments are needed, there is someone who will schedule them and transport … Continue reading Never Follow the Rules
An insurance company is not a charitable social service organization. An insurance company is a business. A business like any other, providing services for compensation in order to produce profits for their shareholders. The higher the profits are, the happier the shareholders are. Higher profits also mean higher compensation packages for upper management. How do … Continue reading The Weekly Panic